SHIPPING

(Shipping is time in transit after production)

 

You can order by container and we pack 20 and 40 foot containers departing from the International Maritime Port of Casablanca in Morocco.

How we ship
bullet Within the continental U.S., our standard shipping is by UPS Ground

Shipping via Overnight, 2-day or 3-day to 1 week are available.  Please contact our office for exact cost and for other carriers.

How long it takes

    Normal Production

      Rush Orders

 

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Normal production time is 4 weeks in Morocco (unless you have a rush).  Shipping time (after production) can vary from 2 months to 3 months. (Shipping is time in transit; not production time)

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The sailing time and the arrival to International Oakland Maritime Port for FOB shipments is approximately two months. For some products, the turn-around time can be about 4 weeks. Rush orders are available with additional costs.

Rates:
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For wholesale orders, please call or contact us for details, Thank you.

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CONTINENTAL UNITED STATES  (The UPS Ground rates are only for shipping within the 48 continental United States).

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Every handmade and crafted item has its own price tag and we will discuss with you the cost/price of your orders.

Hawaii, Puerto Rico, U.S. Virgin Islands, Guam and Canada

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For Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, and Canada please indicate when you would like to receive the product and preferred method of shipment. You will receive a reply email detailing the shipping costs.

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Delivery surcharges and/or customs duties/taxes in Canada are the customer's responsibility.  Should the customer accept receipt of our shipment but not pay these charges and the shipper charges us, this charge will be duly placed on the customer's credit card.

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Insurance to cover the cost of the shipping is automatically be added to all shipments. 

Address Correction
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Check your address carefully -- UPS charges for address corrections ($5.00 on Ground packages and 10.00 for 3-day, 2-day and Overnight and other carries more). This includes omitted apartment or suite numbers, Zip Code, or any other changes UPS must look up in order to deliver your package. Should UPS charge for address correction, this charge will be added to your purchase without notification. CHECK ADDRESS CAREFULLY!...

Carrier Delays
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We are not responsible for carrier delays of third parties (UPS, FedEx, U.S. Mail, etc.).

Important Ordering Information

 

(1) No minimum order requirements on the items on this page, unless specified.

(2) The pictures on this page are artist rendition samples of actual lamps (not actual size).  Lamps design may vary from those pictured here.  Colors and designs may also differ slightly from the artist renditions.

(2) Standard shipping is UPS Ground FOB California.  Overnight or any special requests are available.   

(3) We accept MasterCard, Visa & American Express or prepayment by check or money order.  For further payment

information, please refer to  Terms & Conditions.

(4) For cancellations, changes or corrections to orders , returns and refunds, please refer to our Terms & Conditions.